Claims · Evidence

Evidence You'll Need

A dental negligence case lives or dies on its evidence. Nothing helps a claim more than early, complete records.

5 min readUpdated November 2025
Files, x-rays and patient records
Clinical records

Everything the dentist wrote down

  • Written notes from every appointment, in date order.
  • Treatment plans, quotes and consent forms you signed.
  • Referral letters to specialists, hospitals or hygienists.
  • Correspondence between you and the practice.
Imaging

X-rays, scans and photographs

Peri-apical films, panoramic (OPG) images, CBCT scans and before-and-after photographs. If your practice used intra-oral cameras, ask for the images.

Your own record

Symptoms, expenses and impact

  • A short diary of pain, symptoms and time off work.
  • Receipts for corrective treatment, medication and travel.
  • Photographs you took of visible injuries or swelling.
  • Notes of what you were told by the dentist, and when.
How to request

Requesting your records

You have the right to a copy of your dental records under UK data-protection law. Practices must respond within a calendar month and cannot charge a fee for a first request. Our team can request them on your behalf.

A confidential first step

Not sure whether what happened crosses the line? Take a private, five-minute view with a specialist. in confidence.

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